Privacy Policy

Privacy Policy

Introduction

Welcome to https://car-finance-claim-checker.dreamdwellings.net! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services provided under the Car Finance Claim Checker brand. Please note that this policy does not extend to third-party websites or services that you access through links on our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This document outlines how your personal information is handled in the following scenarios:

  1. User Accounts: When you create an account with us, we collect and process personal details such as your name, contact information, login credentials, and payment details for billing purposes.
  2. Website Visits: We track user interactions on our websites using analytics tools to improve our services, understand user behavior, and personalize content. This may include IP addresses, device information, browser type, and referring URLs.
  3. Communications: If you choose to receive newsletters, promotional emails, or any other communication from us, we’ll process your contact details for the purpose of sending targeted messages. You can opt-out at any time.
  4. Service Usage: When using our applications or services, we collect data about how you interact with them, including features accessed, actions taken, and performance metrics.

Personal Data Collection

We gather various categories of personal data to deliver and enhance our services:

  • Account Information: Name, user ID, email address, and password.
  • Payment Details: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Data: Income, savings, and investment information if voluntarily provided for financial assessment purposes.
  • Purchase History: Records of products or services accessed through our platform, including purchase dates and amounts.
  • Mobile Device Identifiers: Unique device IDs, operating system type, and mobile network information for analytics and service optimization.
  • Location Data: GPS coordinates when you use location-based services on our apps.
  • Feedback and Reviews: Comments, ratings, and suggestions provided by users to improve our products and services.
  • Social Media Information: If you log in or interact with us through social media platforms, we may collect data from those accounts, subject to their privacy policies.
  • Product Preferences: Your choices regarding products or services shown on our platform.

Cookies

We use cookies to enhance user experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionalities. They cannot be blocked without impacting normal website usage.
  • Preference Cookies: Remembering user preferences, such as language settings or display options, for a personalized experience.
  • Analytics Cookies: Tracking user behavior on our site to provide insights and improve our services. These cookies may be set by us or third parties.
    Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for the duration required to fulfill the purposes specified in this policy or as legally mandated:

  • Financial and transaction data may be kept for tax and accounting purposes.
  • User accounts remain active until deactivated by the user or until we are legally required to delete them.
  • Once data is no longer needed, it will be securely deleted or anonymized to protect your privacy.

Security Measures

To protect your personal information, we implement robust security practices:

  • Employing encryption for secure data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict security standards.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors, and such data is processed in compliance with applicable child privacy laws.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Right to restrict processing, object to certain uses, or request data portability.
  • Non-discrimination and the right to file appeals or complaints with relevant authorities.
    To exercise these rights, please reach out to our privacy team using the contact information provided below. We will respond within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions regarding privacy, data usage, or to exercise your rights, please contact us: